Multiple Assigned Users

The new way

As of v8.5.

Multiple assigned users can be enabled for custom entity types and for some built-in entity type. Enable at: Administration > Entity Manager > {Entity Type} > Edit > check Multiple Assigned Users and save.

Important

Existing assigned users set in the Assigned User field won't be transferred to the new Assigned Users field after enabling multiple assigned users.

The maximum number of assigned users allowed per record can configured set at: Administration > Entity Manager > {Entity Type} > Fields > Assigned Users > Max Item Count. By default, it's set to 10.

The old way, prior v8.5

Important

This feature requires the config parameter customPrefixDisabled set to true.

Out-of-the-box EspoCRM allows to assign only one user to a certain record. It's possible to add the ability to assign multiple users for a specific entity type.

For this, you just need to create a many-to-many relationship between the needed entity type and the User entity type, with the name assignedUsers. Link Multiple Field must be checked.

Note

Make sure that you chose link names that do not already exist in the system.

Note

Make sure that the old Assigned User field is not set as required (at Entity Manager > fields). Make it not required otherwise.